Privacy Policy
Last updated: October 7, 2026
1. Information we collect
Order information. When you place an order, we collect your name, email address, phone number, and shipping address. Payment is by Interac e-Transfer to our business inbox; we never see your banking login or account details.
Contact information. When you write to us through the contact form or by email, we collect the details you provide — typically your name, email address, and the contents of your message.
Technical information. Our website may collect basic technical data such as your browser type, device type, and pages visited, to keep the site working properly.
2. How we use your information
We use the information we collect to:
- process and ship your orders, and send you order and tracking updates;
- respond to your questions and support requests;
- maintain and improve this website; and
- meet our legal and tax record-keeping obligations.
3. Cookies and local storage
This site uses your browser's local storage to keep your shopping cart between visits and to remember whether you have passed the age gate. We do not use third-party advertising trackers. If you clear your browser's local storage, your cart will be emptied.
4. Sharing and sale of data
We do not sell your personal information. We share data only where necessary to run the store: with Canada Post to deliver your order. We may also disclose information if required by law.
5. Data retention
Order records are kept for as long as required for accounting and tax purposes. Contact messages are kept for as long as needed to resolve your enquiry. You can ask us to delete your personal information at any time, subject to records we are legally required to retain.
6. Your requests
To access, correct, or delete your personal information, or to ask how it is handled, email us at hello@pickeringpeptides.ca. We will respond within 30 days.
7. Changes to this policy
We may update this policy from time to time. The current version will always be posted on this page with its last-updated date.